Privacy Policy
Cozy Cat Sort · CozyTab Labs, LLC
Who we are
CozyTab Labs, LLC (CozyTab Labs, we or us) provides Cozy Cat Sort for Android and iOS (app identifier com.cozytablabs.yarnsort). This policy explains information handling for the current offline game, our related legal/support pages and voluntary support requests. Contact us at support@cozytab.com. Cozy Cat Sort was previously named Cozy Yarn Sort. Its Google Play listing is Cozy Cat Sort: Yarn Puzzle; the app identifier remains com.cozytablabs.yarnsort.
Offline game and local storage
The game is free to download and its puzzles work offline. The iOS edition is free and works offline, with no in-app purchases. Android offers an optional consumable Supply Pack through Google Play Billing; purchasing and checking unfinished purchases require an internet connection. Both editions have no accounts, advertising, analytics or crash-reporting SDKs, subscriptions or cloud saves. We do not receive automatic gameplay reports. The game does not generate analytics identifiers or send event reports. Progress, completed levels, puzzle state and rotation, sound, language, yarn, boosters, skills, check-in and daily tasks are saved on your device to run the game and restore your progress. Language initially follows your device preference unless you choose a supported language in Settings. The game does not request location, camera, microphone, contacts or shared-storage permissions. Android includes billing, network-state and Internet permissions for its payment library; game WebView resources remain bundled and external web requests are blocked.
Android purchases and Google Play
Google Play processes the payment under its own terms and privacy policy (https://policies.google.com/privacy). We do not receive your card number or payment credentials. The app exchanges product, purchase-token and transaction-status information with Google Play to show the regional price, launch checkout, verify delivery and complete the transaction. The native app checks signed purchase data locally; a hash of each delivered purchase token and its quantity is stored with the booster inventory to prevent duplicate delivery. The app has no developer-operated receipt server and does not send the receipt or your game save to us. Google may process account, transaction, device/network and service-diagnostic information when providing and securing its payment service. We may access Google Play order information to handle support, refunds and required financial records. These purchase-related operations are separate from gameplay analytics. The iOS edition has no payment SDK or purchase entry.
Retention and deleting local data
Local progress remains until you clear the app's storage, uninstall it, or device/browser storage is removed. On Android, open Settings > Apps > Cozy Cat Sort > Storage > Clear storage (wording varies by device). Clearing cache alone may not delete your saved progress. In a browser edition, clear site data for the game's origin. This deletes progress and settings; we have no server copy and cannot recover them. There is no game account to delete. The Android app disables its own automatic backup setting; any device- or platform-managed copies remain subject to that provider's controls. On iOS, delete the app through Settings > General > iPhone/iPad Storage > Cozy Cat Sort > Delete App to remove its local data. Offloading the app retains documents and data. Device or platform backups may retain separate copies under their own controls. Delivered Android consumables and the local delivery ledger are also deleted when app data is removed. Unused paid boosters have no cloud or cross-device restore. Google retains store transactions according to its policies and legal obligations; deleting local game data does not delete those records.
Voluntary email support
If you choose to email support@cozytab.com, we receive your email address, any name you supply, your message and attachments you choose to send. We use them to answer your question, investigate the reported issue and handle privacy requests. The game does not automatically send logs, saves, screenshots or identifiers. Please avoid sending passwords, payment details or other unnecessary sensitive information. Email is not required to play.
Legal website and other providers
Reading the policy inside the game is offline and does not contact our website. If you separately visit legal.cozytab.com, our hosting provider Cloudflare may process your IP address, requested URL, browser/network information, timestamps and security logs to deliver and protect the site. Our legal pages contain no advertising, analytics scripts, tracking pixels, forms or marketing cookies. Hosting security features may operate separately. Your email provider, browser, operating system and app store process information under their own policies; store-managed diagnostics or download records are not gameplay reports sent by this game.
Purpose, sharing, safeguards and retention
We do not sell personal information or share it for cross-context behavioral advertising. Email and website service providers may process support or request information on our behalf; we may disclose information when legally required or necessary to protect rights and security. Where applicable, support processing relies on fulfilling your request or our legitimate interest in resolving issues, website logs on our legitimate interest in delivery and security, and legally required records on legal obligations. Support records are retained only while needed to resolve and follow up on the request, address disputes, prevent abuse or meet legal obligations, then deleted or anonymized. Hosting logs follow security needs and the hosting service's retention controls. We use reasonable access and security safeguards; no system is completely secure. Providers may process information outside your country. Where applicable law requires safeguards for an international transfer, those safeguards must apply; contact us for information about the arrangements relevant to your request.
Your choices and rights
You can play without contacting us and remove local data as described above. Depending on applicable law and the processing involved, you may request access, correction, deletion, restriction or portability of information you sent us, object to processing, or withdraw consent where processing relies on consent. Contact support@cozytab.com; include only information needed to locate your request. We may proportionately verify identity and respond within applicable legal deadlines. Local game saves cannot be accessed remotely by us. You may also complain to your local data protection authority. We do not use support information to make automated decisions with legal or similarly significant effects.
Children
The offline game does not send children's personal information to us. Children should ask a parent or guardian to handle support requests and should not email personal details themselves. If you believe a child has sent us unnecessary personal information, contact support@cozytab.com so we can investigate and delete it where required. This statement does not replace the age rating or target-audience information supplied by the app store.
Changes
We will update this policy and its effective date when our practices change. Before introducing new data collection, advertising, accounts or other materially different processing, we will update disclosures and obtain any notice or consent required by applicable law. This policy describes the current version, not hypothetical future features.